Alerts, webhooks and chargebacks

Get told about what matters, as it happens.

  • Text alerts use your own Twilio account. Each person picks their own alerts in the SMS tab.
  • Email alerts: payments, declines, refunds, chargebacks and a daily summary, picked by each person in the Email tab.
  • Chargebacks: NMI only shares disputes through its webhook. Add the webhook (Settings → Alerts) and disputes appear in the Chargebacks tab with an alert.
  • Suspicious activity: repeated declines on one card, card-testing patterns or unusually large payments can alert you (off until you turn it on).